If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:. To order your free credit report, visit www. We have also provided names and contact information for the three major U. At no charge, U. This service can make it more difficult for someone to get credit in your name.
Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.
Experian: ; www. Box , Allen, TX Equifax: ; www. Box , Fullerton, CA You may wish to visit the web site of the U. Federal Trade Commission at www. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For Maryland residents, the Attorney General can be contacted at St.
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information.
Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at should you have any additional questions. Did you like this? Like this. You waited a WEEK to tell us our persona information was compromised? That should have been said last Thursday. This update is about 6 days LATE. I think it is time to move to the other network, no regard for customers here. This is a record amount of information theft.
Shame on you. It states that Sony needed to work with other firms to figure out what happened. All that info was not known 6 days ago.
Well, that blows. I hope they find whoever got into the PSN and make that person pay. With tears. Of blood. The good news is they caught it early on and ceased all PSN Activity, protecting us in case some one was able to retrieve personal information. I receive e-mails alerts from my bank whenever a transaction takes place on my debit card, so if there are any fraudulent mishaps, I will know immediately.
I highly suggest everyone get this option set up either through your credit card company or your bank of choice. I would like to make one request though, since you are trying to restore services, why not just bring back online play and just disable the PlayStation Store until further notice.
Really, how can some of you all react this way, a person going for information isnt going to make it so blatantly clear of what they took, just think of the other information scandals where to this day it is unknown what information they ran off with…Employing a security firm even seems to indicate that it took a lot of work to just find out what happened, certainly nothing known on the eve of last Tuesday….
They just announce a feature in theyre store that lets people buy gifts for other wii friends….. Nice job Sony. Its about Time theyd showd up. Relase in US should mean that they will show up in Europe sometime soon. Gonna get the biggest one available first thing they arrive.
Super stardust, folklore add ons, warhawk add on, super rub a dub! So are these cards not coming to Canada?! So why should the Canadians pay more for everything on PSN?!
We use cookies to personalise your experience and ads on this website and other websites. For more information, visit our Cookie information opens in a new window page. Skip to content Skip to cookie notice. Like this Share this on Facebook opens in a new window Share this on Twitter opens in a new window. Like this Share this story Share this on Facebook opens in a new window Share this on Twitter opens in a new window. Comments are closed.
Newer comments. Glad to see theyre coming… too bad yall missed out on a ton of money from christmas gifts. Ghostm December 14, at am PST. Better late then never, like my mom usually say. Nice move Sony. Is it getting worked on hard? Any idea, of how long? Alternatively,who can I contact on this one? Rogerjak December 14, at am PST.
This cards will be great! Are you sure your not a candy company Sony? Solace December 14, at am PST. Kedaro December 14, at am PST. Necrid December 14, at am PST. Ramage December 14, at am PST. C-h-a-o-s December 14, at am PST.
Great, I hope by early 08 you mean January 1st. Ebisch December 14, at am PST. If any customer has had problems redeeming their PSN Cards please let us know.
Problems Downloading Some customers are experiencing problems downloading or installing the Call of Duty add-on and have experienced error code Did you like this? Like this. Please be kind, considerate, and constructive. To all who are wish you luck, looks like Sony is hard to work fixing it though. I tried again with the download that was 7th on the list from top to bottom and installed that. That work. Hope this helps someone. I was locked out of the funding system yesterday afternoon due to fact that the network wont accept cards, this was before any comments from you was released.
It saddens me greatly that the store was slowed down for an over priced dlc to an overhyped underdelivered game. How are we going to stop Activision from taking advantage of us if people actually pay for this rubbish. All we are doing is funding Activisions lawsuit against the ex-Infinity Ward members who we should all be supporting.
Thanx,thats what message im getting after it says credit card cannot be updated. The cheek of them!! Hi sully, A message will be posted in the Store very shortly so we make sure that everybody knows about the situation.
We have paid more than everyone else, had to wait longer and when it comes out you cant get to download it, great. Sonys website is also rubbish it never gives you the information you need and its badly set up, i think they are out of their depth in this onlineworld, and will be seriously thinking of buying another system.
I got locked out yesterday through no fault of my own, I entered my details correctly damn it! This is awful! Hopefully PSN are monitoring this Blog??!! About time they tell us something ive been trying since 6am today and still keep getting that error code still think there is more 2 it thou.
I kept getting an error when I tried to add funds to my wallet using the PS3. I think after all this and what happened a few weeks ago with the leap year problem,they should at least give them us at half price or free ;. This is a complete joke!! The same thing happened when COD4 released the map update.
With the huge sales of Modern Warfare 2 it was clear there would a great demand on the store and you failed to prepare for this. All i kept hearing was about an update was on the way. I have had a Ps, Ps2, psp and Ps3 and i wont be buying anymore playstation consoles after this mess, xbox tell you they will rip you off at least they are honest!
I expect to hear no more info from you about this matter.
0コメント